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Qorser is a full service outsourcing web development company utilising Indonesia’s finest web designers and developers. Qorser has offices in Sydney, Australia and Bandung, Indonesia and is the largest web development company in Indonesia.

Calling card and IVR solutions for prisons

The customer is a Canadian IT company, and our task was to develop an IVR Solution for a jail/prison system in Canada. The Asterisk will act as a PSTN gateway with a T1 card (24 lines) and receive SIP calls. It will handle at least 96 simultaneous calls over the 4 T1 ports (24*4). The application should integrate with the database (MSSQL Server). This IVR system offers a cost effective and money saving way of handling customer calls 24x7

Interesting features include:
- PIN Number Validation
- Restricted list / Time Restricted List ( eg. lawyers - which doesn't take the calls during certain days and time) need to be configured in the database and tracked accordingly.
- Calling card billing configuration and synchronization with Asterisk along with the Pegging solutions defined in the requirement document.
- Call Timing limit

Implemented technologies:
- LAMP (CentOS 5.2 as the server)
- Asterisk 1.6.0.6
- SANGOMA A104E (4 PORT T1 or 96 voice circuits)
- Eyebeam / Xlite / SIP Phone